Communication
We’re working hard to keep you updated on what matters most. Our top priority right now is to provide the best possible service to our customers, while maintaining a safe environment for everyone.
To contact us directly for all information regarding our Dealership Safety Measures or to book a Sales and/or Service appointment, please email us at customercare@royfoss.com or call us at 905-709-7833
Did you know you can also shop from home? Skip the store, and shop 100% online with Online Shopper. Click here to learn more.
QUICK LINKS AND RESOURCES
DEALERSHIP HEALTH & SAFETY MEASURES
Roy Foss Cadillac Woodbridge Retail Dealership Capacity
All Areas: 26 people
For our most current hours of operation, click here Our Sales team is available through our website, phone (905) 709-7833 and email customercare@royfoss.com
Did you know? You can skip the store and shop 100% online? Click here to learn more.
HOW WE ARE SERVING YOU SAFELY
OVERALL ENVIRONMENT
We have dedicated safety employees concentrating on hourly cleaning and sanitation on high-touch surfaces such as door handles, seating areas, desks, lounge areas, restrooms, credit card readers, etc.
We have limited the number of entrances into the dealership, using one main entrance.
All guests are required to fill a Contact Tracing Form upon entering the dealership.
We provide hand sanitizer stations for all guests at our entrances and throughout the building.
We have installed glass partitions in high-contact areas of the store including Sales and Service Reception, Sales Ambassador Stations, Financial Services Offices, Service Ambassador Podiums, and more.
Daily Clorox Electrostatic Spray disinfecting all areas and touch points in the dealership.
Social distancing practices are in place (i.e. minimum 6-ft separation and discontinuation of physical contact).
SALES
Did you know? You can skip the store and shop 100% online? Click here to learn more.
Our Sales team is available throughout website, phone (905-709-7833), and email (customercare@royfoss.com). For in-person shopping:
We offer a flexible purchase experience process tailored to your comfort level; 100% of the process can be completed from your own home with Online Shopper
We can deliver a vehicle for you to test-drive in Vaughan and the GTA, and we will deliver your New or Pre-Owned vehicle to you anywhere in Ontario.
All Showroom and Sales test-drive vehicles are disinfected prior to entering the vehicle and upon leaving the vehicle (door handles, steering wheel, shifter, etc).
All employees are required to wear face masks when interacting with guests, including when inside a vehicle.
SERVICE & PARTS
Our Cadillac Drive-Thru is currently closed. We will gladly serve you at our Chevrolet Buick GMC Building right next door. Please call us to book your appointment at 905-850-1000 or visit us here.
Please Note: Our customer shuttle vehicles are not being offered at this time. Upon request, we will safely accommodate your needs by providing alternative forms of transportation
Guest Service vehicles are disinfected prior to entering the vehicle and upon leaving the vehicle (door handles, steering wheel, shifter, etc).
Plastic seat covers will be used when driving guest vehicles.
All employees are required to wear face masks when interacting with guests, including when inside a vehicle.
We provide alternate payment options for Service and Parts that do not require you to visit our store
Updated: Service and Parts Hours of Operation:
BOOK YOUR APPOINTMENT ONLINE – CLICK HERE
Service: Monday – Friday 7:30AM – 6:00PM
Parts: Monday – Friday 8:00AM – 5:00PM
Saturday – Sunday: Closed
Updated: Sales Hours of Operation
Dealership Showroom:
- Book an Appointment Online – Click Here
- 24/7 online or call 905-709-7833
- Monday – Friday 10:00AM – 6:00PM
- Saturday: 9:00AM – 5:00PM
- Sunday: Closed
How to Contact Roy Foss Cadillac Woodbridge
Phone: 905-709-7833
Email:
customercare@royfoss.com
Chat:
www.royfosscadillacwoodbridge.com
Fleet Clients:
fleet@royfoss.com
Other Important Contact Information
General Motors Canada: 1-888-221-1687
Cadillac Roadside Assistance: 1-800-882-1112
GM Financial
Website:
www.gmfinancial.ca
Phone: 1-800-465-4591
Email:
CService@gmfinancial.com
RBC: 1-800-769-2511
ScotiaBank: 1-800-4SCOTIA
TD Bank: 1-866-694-4392
