Quick Links and Resources

Last Updated May 19th, 2020

Updated Service and Parts Department Hours

Updated Sales Department Hours

COVID-19 Health and Safety Measures

How to Contact Us

Other Important Contact Info

Update to OnStar and Connected Vehicle Services

COVID-19 HEALTH & SAFETY MEASURES

To help combat COVID-19, we are limiting showroom traffic. Our Sales team is available through our website, phone 905-709-7833, and email customercare@royfoss.com. Please note our Service Center is still open to the public.

Please note: Our in-store sales showroom is now open to the public. For our most current hours of operation, click here.
Did you know? You can skip the store and shop 100% online? Click here to learn more.

We will deliver your new or pre-owned vehicle to you anywhere in Ontario.

We offer a flexible purchase experience process tailored to your comfort level. 100% of the process can be completed from your own home.

We will also provide alternate payment options for service and parts that do not require you to visit our store.

We have installed glass partitions in high-contact areas of the store including sales and service reception, sales advisor stations, financial services offices, service advisor podiums, and more.

We are limiting our sales showroom and service drive thru to a maximum of four guests at any one time.

We provide hand sanitizer stations with complimentary gloves and masks for all guests at our entrances.

We have equipped our customer shuttle vehicles with glass partitions for added distancing.

We are concentrating hourly cleaning on high-touch surfaces, such as door handles, seating areas, desks, lounge areas, restrooms, and credit card readers.

All employees will be required to wear gloves and face masks when interacting with clients and their vehicles.

Plastic seat covers will be used when driving client vehicles.

Customer (and dealership) vehicle steering wheels and door handles will be disinfected upon arriving at the dealership and upon leaving.

Social distancing practices will be in place (i.e. minimum 6 feet separation and discontinuation of physical contact).

Updated: Service and Parts Hours of Operation:

Monday – Friday 8:00AM – 5:00PM
Saturday – Sunday: Closed

Updated: Sales Hours of Operation

Dealership Showroom: Open for business!

• Book an Appointment Online – Click Here
• 24/7 online or call 905-709-7833
• Monday – Friday 10:00AM – 6:00PM
• Saturday: 9:00AM – 5:00PM
• Sunday: Closed

Online Sales Department: Open 24/7

How to Contact Roy Foss Cadillac Woodbridge

Phone: 905-709-7833
Email: customercare@royfoss.com
Chat: www.royfosscadillacwoodbridge.com

Other Important Contact Information

General Motors Canada: 1-888-221-1687
Roadside Assistance: 1-800-268-6800

GM Financial
Website: www.gmfinancial.ca
Phone: 1-800-465-4591
Email: CService@gmfinancial.com

RBC: 1-800-769-2511
ScotiaBank: 1-800-4SCOTIA
TD Bank: 1-866-694-4392

Update to OnStar and Connected Vehicle Services

OnStar is empowering more than 1 million current Chevrolet, Buick, GMC and Cadillac connected vehicle owners with the helpful resources they need during these trying times.

• For added peace of mind, we are enabling OnStar Crisis Assist services for all of our connected vehicle owners for a limited time, which includes:
  • Access to specially trained OnStar Advisors who are ready to help 24/7 during emergencies and other unexpected situations.
  • Special routing assistance, including to hospitals or clinics.
  • Connecting to family members, Emergency Medical Dispatch and First Responders.
• To help stay connected, we are offering complimentary 3GB/3 months (whichever comes first) of in-vehicle data for all of our Wi-Fi-equipped vehicle owners. Customers can:
  • Connect to their work or classroom remotely while within 15 metres of the vehicle.
  • Stay connected with family members or others in need while traveling within the vehicle.
• Be assured that our OnStar Advisors are ready to help with the best and latest information, thanks to our partnerships, trainings and open communications with the Canadian Public Health Services and other public safety professional associations.